Request account deletion

Use this page to request deletion of your Fayda+ app account and the personal data linked to it. You can use it even if you have uninstalled the app.

What happens next

• We verify your identity before deleting the app account. A request alone does not immediately sign you out or delete records.
• After verification, we remove your Fayda+ app profile, device tokens, scanned receipts, and other app-specific records associated with the account.
• Retail purchase and loyalty records are reviewed separately. Information required for legal, accounting, security, or fraud-prevention purposes may be retained under the applicable retention policy.

Questions or requests about retained records? Contact fayda@saudiagroup.com.